联系我们

Contact us

使用中遇到任何问题、建议或个人信息相关请求，欢迎邮件联系：

For any issues, suggestions, or personal-information requests while using the app, email us at:

support@plantisle.com

也可以在 App 内「我的 → 设置 → 错误反馈」直接提交问题，并选择是否附带诊断信息，我们会尽快处理。

You can also submit issues directly under Me → Settings → Error Feedback in the app, choosing whether to include diagnostic information; we'll get back to you as soon as possible.

常见问题

Frequently asked questions

• 数据会丢吗？记录默认保存在本机；登录后自动同步到云端，换设备登录同一账号即可找回。删除的内容可在「我的 → 近期删除」30 天内恢复。
• 如何管理订阅？Pro / Plus 会员由 Apple 订阅体系管理，可在 iPhone「设置 → Apple 账户 → 订阅」中变更或取消。
• 如何注销账号？App 内「我的 → 设置 → 账号管理 → 注销账号」，云端数据将被永久删除。
• 天气不显示？请在系统设置中允许植屿使用定位权限；拒绝定位不影响记录功能。

• Will my data be lost? Records are stored on your device by default; after signing in they sync to the cloud automatically, and you can recover them by signing into the same account on a new device. Deleted items can be restored within 30 days under Me → Recently Deleted.
• How do I manage my subscription? Pro / Plus memberships are managed by Apple's subscription system; change or cancel under Settings → Apple Account → Subscriptions on your iPhone.
• How do I delete my account? Go to Me → Settings → Account Management → Delete Account in the app; cloud data will be permanently deleted.
• Weather not showing? Allow PlantIsle to use location in system settings; declining location does not affect recording features.