我们收集哪些信息

What information we collect

• 账号信息：当你使用手机号或 Apple 登录时，PlantIsle 会通过 Supabase 识别你的账号。Apple 登录可能返回邮箱信息，手机号登录会使用你输入的手机号完成验证。
• 个人资料（可选）：你主动设置的昵称和头像照片；头像会压缩为小尺寸图片后保存到你的云端账号资料。
• 植物信息：包括植物名称、图标、排序、创建/更新时间、收藏状态以及删除状态；若你上传自定义植物图标，所选照片会压缩为 256×256 小图后随植物数据保存。
• 养护记录：包括事件类型、时间、备注、关联植物、收藏状态以及删除状态。
• 会员信息：包括当前会员等级、来源渠道和到期时间，用于在不同设备间保持权益一致；购买和扣费本身由 Apple 处理，我们不接触你的支付账户信息。
• 天气信息：如你允许定位，App 会读取当前位置，并把抹粗到约 1 公里的坐标发送给 Open-Meteo 请求当前天气、温度和湿度；坐标仅用于本次天气查询，不与账号关联，也不会被我们存储。
• 相机与相册：拍摄或选取照片仅在你主动操作时发生，App 只读取你选中的那张照片；分享卡片中的照片仅在本机合成图片，不会上传到我们的服务器。
• 错误报告：只有当你主动上传时，才会提交你填写的问题描述、可选联系方式，以及你选择附带的版本、设备、会员等级、植物/事件数量和待同步数量等诊断信息；若你额外开启「附带本地数据与植物信息」，还会上传你完整的植物与养护记录（含名称与备注）用于数据恢复与问题排查。

• Account information: When you sign in with a phone number or Apple, PlantIsle identifies your account through Supabase. Sign in with Apple may return an email address; phone sign-in uses the phone number you enter to complete verification.
• Profile (optional): A nickname and avatar photo you choose to set. Avatars are compressed to a small image before being saved to your cloud account profile.
• Plant information: Plant names, icons, ordering, created/updated times, favorite status, and deletion status. If you upload a custom plant icon, the selected photo is compressed to a 256×256 image and saved alongside your plant data.
• Care records: Event type, time, notes, associated plant, favorite status, and deletion status.
• Membership information: Your current membership tier, source channel, and expiry date, used to keep entitlements consistent across devices. Purchases and billing are handled by Apple; we do not access your payment account details.
• Weather: If you allow location access, the app reads your current location and sends coordinates coarsened to roughly 1 km to Open-Meteo to request current weather, temperature, and humidity. These coordinates are used only for that weather request, are not linked to your account, and are not stored by us.
• Camera & photo library: Taking or selecting photos happens only when you initiate it, and the app reads only the photo you select. Photos in share cards are composited into an image on your device and are not uploaded to our servers.
• Error reports: Only when you choose to submit one do we receive the issue description you write, an optional contact, and the diagnostic details you opt to include (app version, device, membership tier, plant/event counts, and pending-sync counts). If you additionally enable "Include local data and plant information," your complete plant and care records (including names and notes) are uploaded to help with data recovery and troubleshooting.

哪些信息可能对其他用户可见

What may be visible to other users

• 养护排行榜：登录用户的昵称（未设置时显示默认代称）、头像、加入时间，以及植物数、事件数、养护天数等统计会参与排行榜，可能对其他用户展示；不希望展示时可不设置昵称和头像。
• 分享图鉴：你主动分享某棵植物时，会生成包含植物名称、图标、养护记录的快照，任何拿到链接或二维码的人都可以查看；快照 30 天后自动失效并从服务器删除。自定义图标照片不会包含在分享快照中。
• 除以上两种你可感知的场景外，你的数据不会对其他用户可见。

• Care leaderboard: For signed-in users, your nickname (a default alias is shown if unset), avatar, join date, and statistics such as plant count, event count, and care days take part in the leaderboard and may be shown to other users. If you prefer not to be shown, you can leave your nickname and avatar unset.
• Shared profiles: When you choose to share a plant, a snapshot containing the plant's name, icon, and care records is generated and is viewable by anyone with the link or QR code. Snapshots expire automatically after 30 days and are deleted from the server. Custom icon photos are not included in share snapshots.
• Apart from these two scenarios that you can perceive, your data is not visible to other users.

我们如何使用这些信息

How we use this information

• 用于展示你的植物列表、日历、时间线、统计和收藏内容。
• 用于在登录后进行跨设备同步，避免换设备后丢失植物和养护记录。
• 用于根据会员等级控制可用植物数量、扩展图标和自定义图标等功能。
• 用于在日历页面显示当前天气辅助参考。
• 用于排查你主动反馈的崩溃、卡顿、同步失败或界面显示异常。

• To display your plant list, calendar, timeline, statistics, and favorites.
• To sync across devices after sign-in so you don't lose plants and care records when switching devices.
• To enforce membership-based limits on plant count, extended icons, and custom icons.
• To show current weather on the calendar page for reference.
• To investigate crashes, lag, sync failures, or display issues you actively report.

存储位置、保存期限与删除

Storage location, retention & deletion

• 未登录时，植物和养护记录主要保存在本机；登录后，植物、养护事件、关联关系、个人资料和会员等级会同步到 Supabase 云端数据库（服务器位于日本东京）。继续使用登录与同步功能，即表示你同意上述数据传输至境外服务器存储。
• 删除的植物和事件先进入「近期删除」回收站，30 天后在本机与云端一并彻底清除；你也可以随时手动彻底清除。
• App 会在本机保留最近 30 天的滚动数据备份用于防丢失，备份只存在你的设备上，不会上传。
• 退出登录时，App 会尝试先上传待同步数据，并清理本机上不属于当前账号的数据。
• 注销账号后，云端的账号、植物、养护记录、个人资料、会员记录和分享内容会被永久删除，本机数据一并清空。

• When not signed in, plants and care records are stored mainly on your device. After sign-in, plants, care events, their associations, profile, and membership tier are synced to a Supabase cloud database (servers located in Tokyo, Japan). By continuing to use sign-in and sync, you consent to this transfer and storage of data on overseas servers.
• Deleted plants and events first go to a "Recently Deleted" trash and are permanently removed from both device and cloud after 30 days; you can also permanently clear them manually at any time.
• The app keeps a rolling 30-day local backup to prevent data loss; backups stay only on your device and are never uploaded.
• When you sign out, the app first attempts to upload pending data and then clears any data on the device that does not belong to the current account.
• After account deletion, your cloud account, plants, care records, profile, membership records, and shared content are permanently deleted, and local data is cleared as well.

我们不会做什么

What we don't do

• 不会把你的植物名称、备注、照片、手机号或邮箱用于第三方广告投放。
• 不会出售你的个人信息。
• 不接入第三方广告或统计 SDK，不做跨 App 追踪。
• 不会在你拒绝定位权限时强制获取位置；天气功能会静默降级。
• 不会自动上传错误报告；错误报告只会在你点击上传后提交。

• We do not use your plant names, notes, photos, phone number, or email for third-party advertising.
• We do not sell your personal information.
• We do not integrate third-party advertising or analytics SDKs, and we do not track you across apps.
• We do not force location access if you decline it; the weather feature simply degrades silently.
• We do not upload error reports automatically; they are submitted only after you tap to upload.

第三方服务

Third-party services

• Supabase（云端数据托管）：账号登录、云端同步与备份你的账号数据；服务器位于日本东京（中国大陆境外）。
• Apple（登录与应用内购买）：身份验证与订阅扣费由 Apple 处理，我们只接收购买结果与订阅状态。
• 阿里云（短信验证码）：手机号登录时发送验证码短信，共享内容仅为你输入的手机号。
• Open-Meteo（天气服务）：接收抹粗到约 1 公里精度的经纬度坐标，用于返回当前天气。
• 目前没有接入第三方广告 SDK 和统计 SDK。

• Supabase (cloud data hosting): Account sign-in, cloud sync, and backup of your account data; servers are located in Tokyo, Japan (outside mainland China).
• Apple (sign-in and in-app purchases): Authentication and subscription billing are handled by Apple; we receive only the purchase result and subscription status.
• Alibaba Cloud (SMS verification codes): Sends verification-code SMS during phone sign-in; the only data shared is the phone number you enter.
• Open-Meteo (weather service): Receives latitude/longitude coordinates coarsened to about 1 km precision to return current weather.
• We currently integrate no third-party advertising or analytics SDKs.

你的选择与控制

Your choices & controls

• 你可以在系统设置中随时开启或关闭定位、相机、相册权限，不影响记录等核心功能。
• 你可以在 App 中随时编辑或删除植物、养护记录、昵称、头像和自定义图标。
• 你可以在账号管理中绑定或更换手机号、管理 Apple ID 绑定，并退出登录停止云端同步。
• 你可以在「设置 → 账号管理」中注销账号，永久删除云端数据。

• You can enable or disable location, camera, and photo-library permissions in system settings at any time without affecting core features such as recording.
• You can edit or delete plants, care records, nickname, avatar, and custom icons in the app at any time.
• In Account Management you can bind or change your phone number, manage Apple ID linking, and sign out to stop cloud sync.
• You can delete your account under Settings → Account Management to permanently remove cloud data.

未成年人保护

Protection of minors

• PlantIsle 面向一般用户，不专门面向未满 14 周岁的未成年人。
• 若你是未成年人，请在监护人同意并指导下使用本 App；若我们发现在未取得监护人同意的情况下收集了未成年人个人信息，会尽快删除。

• PlantIsle is intended for a general audience and is not specifically directed at children under 14.
• If you are a minor, please use the app with the consent and guidance of a guardian. If we learn that we have collected a minor's personal information without guardian consent, we will delete it promptly.

联系我们

Contact us

如你对个人信息处理有任何疑问、意见或删除请求，可发送邮件至 support@plantisle.com，或在 App 内「设置 → 错误反馈」留言并留下联系方式，我们会在 15 个工作日内回复。

If you have any questions, comments, or deletion requests regarding the handling of personal information, email us at support@plantisle.com, or leave a message with your contact details under Settings → Error Feedback in the app. We will respond within 15 business days.